Returns & Exchanges
At Wield VR, we stand by the quality of our immersion gear and offer a 30-day satisfaction guarantee for all hardware. If you are not completely satisfied with your purchase, we provide a straightforward return process to ensure you get back to gaming without the stress.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original packaging, including all accessories, manuals, and the provided RMA form to ensure a full refund.
Ship the Hardware
Affix the shipping label to the outside of the box and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
Inspection and Refund
Once our technicians verify the condition of the returned gear, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing